Over the past several years, Information Communication Technologies (ICTs) have become increasingly relevant to citizen engagement. This relevance applies to both the developed and developing worlds. Applications like “Open for Questions” in the United States and “Governador Pergunta” in Brazil give citizens a greater say in government decisions. The result is increased transparency, and a community culture where citizens advocate for services they need, and governments deliver those services more effectively.
While ICT promises increased engagement, it can be difficult to sustain participation over time.
This project will analyze the critical factors required for sustained ICT-facilitated citizen engagement, and build a supporting strategy that helps CDRN effectively integrate technology into their consulting processes.